Senior Product Supervisor, Bloomsbury Skilled On-line – London
Bloomsbury Skilled On-line is our market-leading analysis platform designed to supply up-to-date content material and commentary to assist busy authorized, tax and accountancy professionals of their consumer work. We’re on the lookout for a extremely skilled Senior Product Supervisor to steer BPro by way of an thrilling part of growth, whereas being accountable for delivering and sustaining all Bloomsbury Skilled On-line merchandise, making certain that they meet the calls for of the skilled market and end-users and industrial companions.
You’ll be becoming a member of a dynamic and pleasant group, who’re re-imagining Bloomsbury’s educational {and professional} publishing for a digital setting. We’re a part of Bloomsbury Digital Sources (BDR), which sits inside the wider Bloomsbury Educational and Skilled Division.
Bloomsbury strives to be an inclusive employer and writer, and is the 2022 winner of the London E-book Truthful Inclusivity in Publishing Award. In 2021, we have been winners of The Bookseller’s Educational, Academic & Skilled Writer of the Yr Award.
Bloomsbury values the significance of life–work stability and we provide versatile working choices. This function is just anticipated to be within the workplace 2 days per week (Wednesdays and Thursdays) and we provide a core hours coverage of 10:00 am to three:00 pm, with ‘Versatile Fridays’ all year long. See beneath for additional particulars.
The function
Product Growth
Present strategic enter on new enterprise circumstances working with the Editorial and Industrial Results in outline the product resolution.
Oversee design and growth part of platform migration of Bloomsbury Skilled On-line, by supporting Consumer Expertise (UX) colleagues to outline product necessities, together with these associated to accessibility and scope.
Implement product choices and enhancements on behalf of business companions.
Work with the UX Group to hold out market analysis with consumers and decision-makers in buyer and potential buyer companies, end-user interviews and UX analysis to make sure that product necessities meet person wants.
Advise on practical and person points from a product innovation perspective, inputting into growth plans for the general platform, in session with the Industrial Lead, UX Group and different stakeholders.
Act as escalation level to Know-how colleagues for prioritisation of product growth points and bugs.
Carry out Consumer Acceptance Testing throughout product growth, reporting and ticketing bugs to make sure that the websites meet the agreed necessities.
Work intently with Advertising and marketing and UX Groups on platform technique to create a constant person expertise, visible design, and branding, to drive elevated utilization and engagement and to align with Bloomsbury’s broader portfolio of digital merchandise.
Product Administration
Work with the Content material Supervisor to make sure that content material updates and enhancements are carried out to an agreed schedule and inside the agreed finances.
Assist Mission Administration and UX Groups to outline necessities for growth initiatives, and day-to-day administration of points and bugs. Work with Know-how colleagues and different stakeholders to log off and prioritise growth work.
Liaise with gross sales, advertising and buyer providers to speak addition of recent content material and product enhancements, together with preparation of post-sales documentation, e.g. guides, product demonstration movies.
Work with inside stakeholders to agree and monitor the product launch and updates schedule.
Monitor websites for bugs and enhancements, reply to buyer and gross sales requests for product enhancements, and prioritise necessities primarily based on enterprise precedence.
Monitor the BPro Capex and Opex budgets, following session with different key stakeholders, and P&L for sign-off by Industrial Lead, Managing Director, BDR, and Group Finance Director.
Act as ‘product champion’, utilizing product experience to reply to queries from gross sales, advertising and clients, troubleshooting and escalating points as required, and contribute to strategic growth of these merchandise.
Interpret utilization analytics studies and advise on alternatives for enhancing content material and options primarily based on analytics.
Make sure that content material necessities for brand new merchandise, ongoing developments or any upcoming migration are clearly specified, liaising with UX, Content material Structure and Manufacturing Groups on knowledge planning, content material conversion and content material loading.
Make sure that new content material and product enhancements are communicated to gross sales, advertising and buyer providers
Documentation, workflows and processes
Level of escalation: according to current protocols, alert Industrial Lead and BDR MD (as applicable) for sign-off when modifications to schedule, scope, or finances are required and calls conferences with applicable shareholders as per tips.
Liable for overseeing the creation and upkeep of (and in some cases producing) documentation to make sure enterprise continuity and readability of roles, tasks and processes, integrating these with current educational {and professional} processes, documentation Wiki) and infrastructure to take care of efficiencies and transparency.
Work with related stakeholders to make sure knowledge integrity and compliance – for instance, round Biblio, scheduling and knowledge for Gross sales group to allow maximisation of gross sales.
Determine enhancements to processes and workflows.
Assist alignment of BPro with BDR’s processes and workflows, suggesting enhancements as applicable, while additionally contemplating the wants of this specialised market.
Illustration
Present coaching and outreach to different departments as required.
Promote the Product Innovation group inside the wider firm, and show an inherent ability for extra managerial duties.
Channel market intelligence and buyer suggestions by way of exterior outreach, and interesting with end-users by way of person testing classes, Win-Loss analyses and focus teams.
Data, abilities and expertise
Intensive expertise of digital product administration, with a demonstrable file of delivering profitable digital merchandise.
Robust written and verbal communication abilities, and skill to guide by persuasion and affect
Industrial enterprise sense
Proactive downside fixing and analytical abilities
Capacity to prioritise and focus to drive profitable supply
Understanding of mission administration and software program growth processes
Technical fluency and, ideally, an understanding of user-centred design ideas
Wonderful time administration and environment friendly execution of duties
Flexibility and skill to adapt and reply to vary
Expertise of gathering & deciphering net utilization analytics
Expertise of conducting person analysis
Wonderful implementation and time-management abilities
A wonderful eye for element and a logical, problem-solving method
A agency grasp of net usability points
A proactive, “can-do” angle
Expertise in modifying XML and dealing with Content material Administration Techniques (together with, information of HTML and CSS) a bonus
Understanding or expertise of the skilled authorized market a bonus
Expertise of overseeing platform migrations additionally a bonus
Further info
The function is a full-time and everlasting place.
The function is predicated at our London workplace 50 Bedford Sq., London, WC1B 3DP on a hybrid working sample of two days workplace primarily based / 3 days residence primarily based (or absolutely workplace primarily based if most popular). Allotted workplace days for this function are: Wednesday and Thursday
Please apply with a CV and protecting letter addressed to Human Sources (Phrase or PDF format solely) through the ‘APPLY NOW’ button detailing the way you meet the necessities outlined above for this function by Monday twenty eighth November 2022.
Bloomsbury reserve the proper to shut the function early if we exceed the required variety of functions
Bloomsbury Advantages
In addition to a implausible alternative to hitch a worldwide award-winning organisation, Bloomsbury provides the next aggressive advantages package deal:
Working Sample
hybrid working sample of: 2 days workplace primarily based / 3 days residence primarily based (or absolutely workplace primarily based if most popular)
Holidays
25 days vacation
3.5 days Christmas firm vacation
Different Advantages:
Two paid Private Wellness Days
Versatile Fridays – take Friday afternoon off by working an extra 3 hours and 45 minutes earlier within the week
Season Ticket Mortgage
Sharesave Scheme
In-house Physician
Eyecare Voucher Scheme
Firm tradition! – Worker Voice Conferences, Workers Networks (Bloom, Incapacity, Psychological Well being, Pleasure and Dad and mom, Guardians and Carers), 12 Psychological Well being First Aiders educated throughout the UK places of work, Publishing Occasions and entry to free Publishing Sources
For extra advantages see beneath
Bloomsbury is a spot the place anybody of any background, race, ethnicity, faith, sexuality, gender id, age, potential, or socio-economic standing can thrive, really feel comfy, and be heard and accepted. We’re an equal alternatives employer and welcome functions from all sections of the neighborhood.
We’re prepared to make any affordable changes all through the recruitment course of, please flag to the recruitment group if required
Candidates should have the authorized proper to work within the UK.
The Firm
Bloomsbury Publishing Plc.
Bloomsbury Publishing is a number one unbiased publishing home, established in 1986, with authors who’ve gained the Nobel, Pulitzer and Booker Prizes, and is the originating writer and custodian of the Harry Potter collection. Bloomsbury has places of work in London, New York, New Delhi, Oxford and Sydney. Inside Bloomsbury’s Educational division, it publishes underneath Bloomsbury, in addition to underneath plenty of prestigious and historic imprint names. Learn Our Story for the way it all started.
Bloomsbury is dedicated to making a working setting that stimulates creativity and collaboration, is respectful of distinction, is inclusive and moral in its follow, and promotes well-being. We’re decided to nurture and develop our staff to succeed in their highest potential, and we all know that our success is right down to the eagerness, dedication and laborious work of our gifted folks. We recognise the pressing want to draw and assist candidates from all backgrounds and identities to develop into a part of the worldwide publishing trade, permitting various voices to replicate and form our tradition and society.
Please learn extra on our Missions and Values right here.
Please learn our environmental coverage right here.